In 1998, we were researching the ideas that lead to WeLoveMuseums.com – blog of our museum trips, and other museums resources. We engaged a local small business research center, which lead to some 20+ papers about museums. As part of a long overdue cleaning of papers we digitized the research. Many of them are still valid or give references to other more current work.
It can be found at: http://www.webtech4museums.com/pdf-list/
Also, we doing this we developed a tool to list a pdf set and provide a viewer in a regular web page.
This will be published in the near future.